Terms and Conditions
FREE SHIPPING on all order overs £30
We will try to despatch within 1 working day
You will be given a choice of shipping options at checkout based on the size and weight of your order.
All fabrics will be sent folded via Royal Mail with the exception of home decor fabrics and PVC which may need to be sent on roll depending on the amount that you order. In which case Collect+ or UPS will be used.
Please get in touch with any questions.
If you wish to cancel your place on a class you will need to get in touch with us as soon as possible for a partial refund. Call 01706 825 448 or email email@example.com
Booking Fee: All bookings are subject to a non refundable cancellation fee of £5. Refunds will be issued in the original payment method within 7days of notification and agreement.
Cancellations made within less than 48hrs from the start of any class are non refundable.
If we need to cancel a class for any reason we reserve the right to give you 24hrs notice and a full refund in the method that you originally paid.
No show: If you do not turn up to a class that you are booked onto you will not be entitled to a refund as we still have to pay the teacher. In this case please call us as soon as possible to discuss the possibilities of re-booking onto an alternative class 01706 825 448.
You may be photographed during classes, please tell us directly if you do not consent to us using images of you and your creative property. Photographs taken on Stitch premises belong to us and may be used for the purpose of marketing and promotion.
Cut Fabrics are non returnable. To discuss these circumstances please call the studio.
Delivery method of fabrics will be chosen by you at checkout and returns must be agreed in advance.
Fabrics - Colours viewed on screen may differ from reality depending on the device or program being used. Customers must accept that printed colours may from time to time vary and cut fabrics are always non returnable.
To Order products
Custom orders are non returnable unless faulty. This includes all Clarke and Clarke products. Please contact us in advance of all returns.